This privacy policy (“Policy”) describes how Phulstop.com and its related companies (“Company”) collect, use and share personal information of consumer users of this website, www.phulstop.com (the “Site”). This Policy also applies to any of our other websites that post this Policy. This Policy does not apply to websites that post different statements.

WHAT WE COLLECT
We get information about you in a range of ways.
Information You Give Us. We collect your‎ name, postal address, email address, phone number, fax number, username, password, demographic information (such as your gender and occupation) as well as other information you directly give us on our Site.

Information We Get From Others. We may get information about you from other sources. We may add this to information we get from this Site.
Information Automatically Collected. We automatically log information about you and your computer. For example, when visiting our Site, we log your computer operating system type, browser type, browser language, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site.

Cookies. We may log information using “cookies.” Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs.

USE OF PERSONAL INFORMATION
We use your personal information as follows:

• We use your personal information to operate, maintain, and improve our sites, products, and services.
• We use your personal information to process and deliver contest entries and rewards.
• We use your personal information to respond to comments and questions and provide customer service.
• We use your personal information to send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
• We use your personal information to communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners.
• We use your personal information to link or combine user information with other personal information.
• We use your personal information to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
• We use your personal information to provide and deliver products and services customers request.

SHARING OF PERSONAL INFORMATION
We may share personal information as follows:

• We may share personal information with your consent. For example, you may let us share personal information with others for their own marketing uses. Those uses will be subject to their privacy policies.
• We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
• We may share personal information for legal, protection, and safety purposes.
  • We may share information to comply with laws.
  • We may share information to respond to lawful requests and legal processes.
  • We may share information to protect the rights and property of Overnight Flowers, Inc., our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.
  • We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.
• We may share information with those who need it to do work for us.

We may also share aggregated and/or anonymized data with others for their own uses.

SHIPPING AND PRICING POLICY:

We deliver the products within city limits in maximum 48 hours or lesser. Currently we are catering only within Mumbai City. Phulstop charges nominal amount from customers for selecting fixed time delivery.

Estimated delivery time depends on the availability of the product and the destination to which you want the product to be delivered.

Delivery may take longer due to:

1. Bad weather
2. Political disruptions
3. Other unforeseen circumstances

In such cases, we will proactively reach out to you. Please check your e-mails and SMS regularly for updates.

All products listed on the website, their descriptions, and their prices are subject to change from time to time. Phulstop reserves the right, at any time, to modify, suspend, or discontinue the sale of their respective products or services with or without notice.

We put every effort to ensure, that our website contains correct information. However Phulstop makes no warranty as to the accuracy, comprehensiveness and correctness of products and information on website. Purchase of a product on the website is subject to availability of stock.

REFUNDS AND CANCELLATIONS

We allow refunds in genuine cases. However, in case if a wrong or a defective product has been delivered, do let us know at the earliest. You can write to us at phoolstopofficial@gmail.com or call us at +91-9324644582(9:00 Am to 9:00 PM, Monday-Sunday). Our representative will contact you and may ask for some details about the product delivered or defaults therein. We expect your co-operation and support in completing the process and that will allow us to resolve your complaint expediently.

In genuine cases the company will refund payment for the damaged and/or defective product, only. For the wrong product delivered, company will either replace the product with the right one otherwise refund the amount for the wrong product delivered.

Phulstop is not responsible and does not guarantee refund for cases where:

• Flowers, plants, fruits, sweets, gift products and preserved items are delivered to incorrect address provided by the sender.
 
• Unsuccessful deliveries arising from the recipient not being present at the time of delivery at the address provided by the sender or the recipient refusing to accept the delivery.
 
• Product quality problems caused by improper handling of the product by the recipient.

Cancellation of order is allowed if such request is made atleast 24 hours before scheduled delivery date and full refund will be made by phulstop in such cases.

In the event we are unable to supply all or part of your order (the product or any substitute product to you at all), we shall notify you as soon as possible and reimburse your payment for the part undelivered.

INFORMATION CHOICES AND CHANGES
Our marketing emails tell you how to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.

You may send requests about personal information to our Contact Information below. You can request to change contact choices, opt-out of our sharing with others, and update your personal information.

You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.

CONTACT INFORMATION 
We welcome your comments or questions about this privacy policy. You may also contact us at our address: Phulstop.com 1051, First floor, Heera Panna Shopping Center, Hiranandani Gardens, Powai, Mumbai – 400076. 

Contact – +91 9324644582

CHANGES TO THIS PRIVACY POLICY 

We may change this privacy policy. If we make any changes, we will change the Last Updated date above.